目前,很多企业对ISO 9001质量管理体系的了解比过去更深入,管理也越来越规范。内部审核是检验质量管理体系运行绩效的有效方法,是推动持续改进的动力,因此,内审员的审核质量就显得尤其重要。如何进行内部审核也是很多管理者关心的问题,一个完整的ISO9001质量管理体系内部审核(内审)应包括哪些步骤呢?看看下文你就知道了。
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ÆÛ一个完整的ISO9001质量管理体系内部审核(内审)应包括如下步骤:
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ÆÛ一、审核启动:
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ÆÛ1、指定审核组长;
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ÆÛ2、规定审核目标、范围和准则;
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ÆÛ3、决定审核的可行性;
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ÆÛ4、选择审核组;
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ÆÛ5、与受审核部门进行联系和沟通。
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ÆÛ二、现场审核活动的准备:
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ÆÛ1、准备审核计划;
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ÆÛ2、对审核组分派工作;
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ÆÛ3、准备审核工作文件即检查表。
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ÆÛ三、进行现场审核活动
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ÆÛ1、召开首次会议;
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ÆÛ2、审核中的沟通;
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ÆÛ3、联络员的作用及职责;
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ÆÛ4、收集并验证信息;
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ÆÛ5、产生审核发现;
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ÆÛ6、准备审核结论;
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ÆÛ7、召开末次会议。
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ÆÛ四、准备、批准及分发审核报告:
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ÆÛ1、准备审核报告;
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ÆÛ2、批准及分发审核报告。
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ÆÛ五、采取纠正措施、跟踪验证纠正措施:
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ÆÛ1、责任部门制定纠正措施计划;
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ÆÛ2、责任部门完成并记录纠正措施;
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ÆÛ3、主管审核的部门验证并记录纠正措施的实施情况。
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ÆÛ六、完成审核。
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ÆÛ以上是文字表述,也有行业同仁绘制了一个内部审核控制流程图,简单明了。
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ÆÛ注:以上步骤仅供参考。
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ÆÛ信息来源 | 综合网络
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